Jan. 24, 2020
Skrill and Neteller are two of the most successful digital wallets worldwide. Both are products of the Paysafe Group, which is one of the most reliable companies in the online payments market. Although Skrill wallet and Neteller come from the same house and are quite similar at first glance, these are too different wallets.
In this article, we look at the similarities and differences so that you can make the best choice for your specific business and advise your customers to chose one over the other. We analyze the online payment service of Skrill and Neteller, such as P2P money transfers, deposits to a merchant, range of supported currencies, Skrill and Neteller crypto service, and VIP programs.
Both Skrill and Neteller offer peer-to-peer money transfers. With either wallet, you will be able to send money to your friends that have Skrill or Neteller account.
However, Skrill will charge you a fee for domestic money transfer, while it is free to send funds intentionally. With Neteller, users are charged a 1.45% fee for every money transfer or a minimum of 0.50 USD.
Money transfer fees
For example, if you are a resident of Austria and send 1,000 EUR with Skrill to your friend in Austria, you will be charged a 20 EUR fee. But if you send 1,000 EUR from Austria to your friend in Italy, this transaction will not bare additional costs. With Neteller, this 1,000 USD transaction will cost you 14.5 USD.
Neteller allows you to send money to people that do not have a Neteller account. All you need is an email address of the person to whom you would like to transfer the money. Neteller notifies the recipient via email that there is cash waiting for them, and they will be able to collect money once they set up a Neteller account.
Both wallets have a reliable send and receive money service. A bank transfer can take a couple of days or up to 7 days, ewallets send money instantly across the globe.
After registration ewallets will verify your identity. The verification procedure is standard for all regulated payment solutions. Skrill and Neteller have identical verification flows and the same requirements. Here is what you need to verify your account:
Since March 2020, the address verification is no longer done with a utility bill. Once you submit your ID card (passport or driver's license), front and back side, you need to verify your face with webcam. This is a live process, so you need to be physically present in front of your desktop camera or you can use your mobile phone. If you are interested in details about verification, read Skrill and Neteller change verification to webcam.
Users should be aware that not all currencies are supported. While Skrill supports 40 different fiat currencies, Neteller handles transactions in 22 currencies.
Number of currencies supported for P2P transfer
Skrill and Neteller allow you to deposit at a variety of merchants, such as online casinos, poker, sportsbooks, forex brokers and platforms, crypto trading platforms, etc.
Skrill and Neteller charge a provision for deposits, which is, in most cases, paid by the merchant. In some cases, merchants will burden the customer with the cost of the ewallet transaction, which can be in the range of 2% to 5%.
Skrill and Neteller are providing services globally. However, some countries are excluded from their service area due to the regulatory landscape or Paysafe’s internal business decisions.
In terms of geographical coverage, you can transfer funds and pay for services with Skrill in more countries than with Neteller.
Countries, to which services are not provided
*39 non-serviced countries
Afghanistan, Angola, Barbados, Benin, Burkina Faso, Cape Verde, Comoros, Crimea, Cuba, Djibouti, Eritrea, Faroe Islands, French Polynesia, Gambia, Greenland, Grenada, Guadeloupe, Guyana, Iran, Iraq, Japan, Kyrgyzstan,Lao People's Democratic Republic, Libya, Macao, Martinique, Namibia, New Caledonia, Niger, North Korea, Palau, Reunion, Samoa, Sudan (North and South), Suriname, Syria, Tajikistan, Togo, Turkmenistan
*54 non-serviced countries
Afghanistan, Benin, Bonaire, Burundi, Central African Republic, Chad, Congo (Republic), Crimea, Cuba, Djibouti, Equatorial Guinea, Eritrea, Gabon, Gambia, Guinea, Guinea-Bissau, Guyana, Iran, Iraq, Kazakhstan, Kyrgyzstan, Lao People's Democratic Republic, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mongolia, Montserrat, Myanmar, Nauru, Niger, Niue, Norfolk Island, North Korea, Palau, Papua New Guinea, Saint Barthelemy, Saint Kitts and Nevis Saint Martin, Sint Maarten, Sierra Leone, Sudan (North and South), Suriname, Syria, Tajikistan, Timor-Leste, Togo, Turkmenistan, United States of America, Uzbekistan, Western Sahara, Yemen
Skrill supports buying and selling crypto within the ewallet. You can turn your fiat currency reserves into several cryptocurrencies, for instance, you can easily buy Bitcoin, Ethereum, Ripple etc. If your primary account is in EUR, trading crypto will not be subject to currency conversion. Purchases of cryptocurrency with another fiat currency will be subject to a 1.5% foreign exchange fee.
Apart from the fx fee, Skrill Skrill charges a fee for buying or selling crypto.
Neteller also supports investing and trading crypto. If your primary account is in EUR or USD, you will be waived the conversion fee of 1.5%. However, the 1.5% fee for the transaction will still apply. Account-holders in currencies other than EUR, USD will be charged a 3 percent fee for buying selling crypto.
Skrill wallet or Neteller wallet enable direct cryptocurrency exchange, so you don't have to sell coins to fiat currency to buy another digital asset.
Transactions up to EUR 19.99
Transactions between EUR 20 – EUR 99.99
Transactions above EUR 100
Skrill offers four VIP levels: Bronze, Silver, Gold, and Diamond VIP Status. With VIP status, customers are entitled to a range of benefits, such as lower transaction fees, lower currency conversion rates, personal account manager, and others.
If you are an affiliate for Skrill, you can help your customers reach the VIP level sooner. Paynura will make an upgrade to the first VIP level (Bronze) when a customer has reached 3,000 EUR in a quarter. Customers with 5,000 EUR transactions in a quarter will be promoted to Silver, with 15,000 to Skrill Silver VIP, and with 45,000 EUR quarterly, Paynura can upgrade an account to Skrill Diamon VIP status.
Neteller offers a 5-level VIP program: Bronze, Silver, Gold, Platinum and Diamond VIP Status, which increase transaction limits, lower conversion fees and offer more support to the customer.
Paynura is an affiliate program for ewallet affiliates. Due to a long-standing business relationship with the Paysafe Group, Paynura can offer affiliates a very competitive deal and unlock several benefits. For example, if you register accounts through Paynura, you upgrade your customers to Neteller VIP instantly. Affiliates only need to put a VIP request forward to Paynura Support Team. The Neteller Silver VIP status can be reached only with 7,500 USD in transactions per year.
For Skrill and Neteller VIP status, users have to deposit a substantial amount over a certain period of time.
The main requirement for Skrill VIP is to deposit a certain amount of money over three months (quarterly), while the Neteller VIP department is granting VIP on the amount transferred in a calendar year. Depending on your business, in some cases working with Skill can bring you VIP sooner, but on the other hand, considering the transactions over a whole year works in favor of those who not continuously active gamers or gamblers.
In both cases, we advise individual users to work with affiliates who can upgrade their account on better conditions. If you are an affiliate or an individual looking for an affiliate to upgrade your account, you can turn to Paynura Support Team (live chat).
Transfer time period
First level VIP (Bronze)
First level with Paynura
Second level VIP (Silver)
Second level with Paynura
Skrill and Neteller users can order a debit card, Skrill Prepaid Mastercard and Net Card. Paysafe has a partnership with Mastercard, that enables clients to spend their gambling winnings locally, without having to transfer money to their regular bank account. Skrill Card and Net Card have all the features of a debit card, and due to the Mastercard partnership, this enables many payment options.
Neteller and Skrill provide online support for their customers by giving easy-to-read explanations of the most popular issues and an extensive list of frequently asked questions. However, personal support is offered only to the high-level VIP status holders. Regular account holders find quite some barriers to communicate with Skrill and Neteller. Therefore, Paynura offers affiliates the possibility to reach relevant departments at Paysafe and resolve account issues in a snap. With Paynura Customer Support you can address questions on online gambling, online casino, poker, sportsbook, and others.
Paynura is the best choice if you are promoting Skrill and Neteller. Within 2 minutes, you can join our:
Unlock the benefits for yourself and your clients by signing up at Paynura today.