Frequently asked questions

What is Paynura?

Paynura is an affiliate program for digital wallets such as Skrill and Neteller. We offer our affiliates exclusive benefits through which they can attract new customers and create higher revenue.

In comparison to a Skrill Affiliate Program or Neteller Affiliate Program, Paynura offers better conditions for VIP upgrades, faster verification time for your users, backend system with smart analytics and reporting, and a dedicated support team.

Can anyone become a Paynura affiliate?

Of course, anyone of legal age who has a network of users with Skrill or Neteller accounts can set up an affiliate account at Paynura.

How do I open my Paynura account?

It is quite simple.

Once you are on the paynura.com homepage, you click on the SIGN-UP button in the upper right corner of the page. This will take you to Let's create your account page.

All you need to do is to sign up with a USERNAME, EMAIL contact, and select a PASSWORD for your Paynura Affiliate Account. Our support team will send you an email with a link to your account. This might take a few minutes, but not more than 12 hours.

After that, you are ready to use your Paynura supported Skrill Affiliate Program or Neteller Affiliate Program.

How long does it take to get my Paynura account approved?

We have a dedicated support team that works around the clock for our affiliates. For new affiliate accounts, the set up takes from a couple of minutes up to 12 hours. In any case, if your sign-in information is legitimate, there is no reason not to have an account with us on the same day.

How do I get paid from the Paynura affiliate program?

Our affiliates receive monthly payments based on their users' performance in the previous month. Paynura will track your users' performance, and display deposits, revenue, and commission. Based on your monthly performance, the commission will be transferred to your Skrill or Neteller or Bitcoin account.

When do I get paid from the Paynura affiliate program?

We know how important it is for an affiliate to receive his commission as early as possible. Paynura's payments are scheduled between the 5th and the 10th day of the month for your commission earnings from the previous month. 

The commission is transferred to your preferred payment method, which is either Skrill or Neteller or Bitcoin account.

How do I retag existing accounts?

At Paynura, we offer a retag option for our affiliate's clients. Once you are logged in to your Paynura account, go to Retag section in the Menu. On the retag page, we will ask you to add the account ID number and click on the retag button.

Retag option allows you to retag an existing Skrill or Neteller user who has been inactive for at least six months.

The retag process takes from 8 up to 72 hours before it is set up correctly under your tracking number.

Which accounts are eligible for a retag?

With the retag option, you can retag existing Skrill and Neteller accounts that have been inactive for at least six months.

 

Which accounts are not eligible for a retag?

Accounts that cannot be retagged are the ones, that: (a) are registered under another affiliate; (b) are already VIP; (c) made a transfer to a merchant or deposited in the last six months (Skrill, Neteller).

How do I upgrade an account to VIP status?

Paynura offers a VIP upgrade option for our affiliate's clients. Once you are logged in to your Paynura account, go to the VIP section in the Menu. On the VIP page, we will ask you to add the account ID number and click on the SEND VIP REQUEST button.

The VIP upgrade process takes from 8 up to 72 hours before the upgrade is active for your client's account.

Which accounts are eligible for a VIP upgrade?

The VIP upgrade option allows you to upgrade Skrill and Neteller clients on the condition that they have a fully verified account.

Which accounts are NOT eligible for a VIP upgrade?

Accounts that can NOT be upgraded are the ones that are (a) registered under another affiliate or (b) have already been upgraded. An affiliate can request an upgrade for a client's account only once.

How can I get my tracking link?

Once you are logged into your Paynura affiliate account, go to the Marketing section in the Menu. Select Tracking links. On the page, you must click on the REQUEST TRACKER button in the upper right corner of the page.

Paynura will generate a unique tracking link with which you can generate a sub-affiliate.

Where do I find my tracking number?

Once you are logged into your Paynura affiliate account, go to the Marketing section in the Menu. Select Tracking links. The page will display all your tracking links and associated tracking ID numbers (a five digit number).

How can I get a promotional banner for my website?

Paynura offers a variety of promotional materials for our affiliates. Once you are logged into your account, go to the Marketing section in the Menu and go to subpage Creatives. There you can choose from promotional materials according to the product, for example, Skrill promotional material or Neteller banners, language, and dimensions.

To get the embedded code and tracking link, just select the promotional image that will fit your website and advertising needs.

Can I invite a friend to Paynura?

Of course, your friends are welcome! Paynura offers you an option to earn additional revenue through your fellow affiliates.

At Paynura, we call this a 3 Tier Affiliate Option. Through our sub-affiliate system, you can create revenue from your direct users and from the sub-affiliates and their network.

How can I invite a friend to Paynura?

In your account, go to the Marketing section in the Menu. Select Tracking links. On the page, you must click on the REQUEST TRACKER button in the upper right corner of the page. Paynura will generate a unique tracking link with which you can invite a sub-affiliate.

Does Paynura support a sub-affiliate program?

Unlike regular Skrill and Neteller Affiliate Programs, Paynura offers a 3 Tier Affiliate Option. Through a smart software solution, you can include sub-affiliates into your account, so that you can increase your revenue through their network.

How do I access my traffic information?

Log into your affiliate account and select Reports in the Menu. Here you can select a time span for your performance report. Also, reports can be generated for a specific date, user, sub-affiliate, or tracking link. If you would like to export your data, you can do so by clicking on the Export CSV button at the top right corner of the page.

Can I change my Paynura payment method?

Anytime. All you need to do is to log into your account and choose Payments in the Menu. Here you can (a) Add Payment Method or (b) Make Primary to set up your primary account for commission payments.

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