These Terms of Service (the “Terms”) form a binding legal agreement between you (“you”, “Affiliate”) and Paynura (“Paynura”, “we”, “us”, “our”) and govern your access to and use of the Paynura platform, websites, APIs, dashboards, and affiliate network (collectively, the “Platform”).

By registering an account, ticking an acceptance box, or otherwise accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Platform.

1. Definitions

In these Terms, unless the context requires otherwise:

  • “Affiliate” means any individual or legal entity approved by Paynura to promote Partner Offers through the Platform.
  • “Affiliate Account” means the account registered with Paynura through which the Affiliate accesses the Platform.
  • “Commission” means the remuneration payable to an Affiliate in respect of Qualifying Actions, as confirmed by Partner reporting.
  • “Partner” means a third-party brand, operator, or service provider whose Offers are made available through the Platform.
  • “Offer” means a specific promotional campaign or product made available by a Partner via the Platform.
  • “Qualifying Action” means a user action (such as a registration, deposit, or transaction) that meets the criteria defined in the relevant Offer and is validated by the Partner.
  • “Tracking Link” means a unique URL or identifier issued by Paynura that attributes user activity to an Affiliate.
  • “Confidential Information” means any non-public information disclosed by one party to the other, including commercial terms, statistics, payouts, and Partner-specific data.

2. Nature of the Service

Paynura operates as an affiliate marketing platform that connects independent Affiliates with Partners. Paynura:

  • does not provide financial, payment, gambling, brokerage, or investment services to end users;
  • does not own, operate, or control Partner platforms or end-user accounts; and
  • is not a party to the contractual relationship between an end user and a Partner.

All end-user transactions, account activity, KYC, deposits, withdrawals, and disputes occur directly between the end user and the relevant Partner. Paynura's role is limited to facilitating the affiliate marketing relationship and reporting attributable activity.

3. Eligibility

To register and maintain an Affiliate Account, you must:

  • be at least 18 years old, or the age of majority in your jurisdiction, whichever is higher;
  • have full legal capacity to enter into binding contracts;
  • not be located in, resident in, or acting on behalf of any person in a jurisdiction subject to comprehensive sanctions or otherwise restricted by Paynura;
  • provide accurate, current, and complete registration information, and keep it up to date; and
  • comply with all applicable laws in your jurisdiction of establishment and in any jurisdiction in which you promote Offers.

Paynura may approve, reject, suspend, or revoke any Affiliate Account at its sole and absolute discretion.

4. Affiliate Relationship

Affiliates act as independent contractors. Nothing in these Terms creates any employment, partnership, joint venture, agency, or fiduciary relationship between Paynura and the Affiliate.

Affiliates have no authority to bind, represent, or incur any obligation on behalf of Paynura or any Partner, and shall not hold themselves out as doing so.

Affiliates are solely responsible for:

  • their own business operations, staff, and subcontractors;
  • all taxes, social contributions, and statutory filings arising from Commissions received; and
  • the lawful operation of any website, channel, or medium they use for promotion.

5. Tracking, Commissions and Reporting

5.1 Tracking

Commissions are calculated on the basis of Qualifying Actions attributed to the Affiliate's Tracking Link, as recorded and reported by the Partner's tracking systems. Affiliates acknowledge that tracking depends on third-party technology, cookies, device settings, and end-user behaviour, and that some activity may not be captured.

5.2 Validation

A Commission is earned only once the relevant Qualifying Action has been confirmed and approved by the Partner and reflected as payable in the Affiliate's dashboard. Pending or unconfirmed amounts do not constitute earned Commissions.

5.3 Adjustments

Paynura may adjust, reject, claw back, or reverse Commissions where:

  • traffic is invalid, incentivised, bot-driven, or otherwise non-compliant;
  • fraudulent, abusive, or self-referred activity is identified;
  • chargebacks, bonus abuse, or fraud occurs at the end-user level;
  • a Partner adjusts, reverses, or refuses to confirm activity; or
  • a tracking discrepancy, technical fault, or reporting error is discovered.

5.4 Final records

In the event of any discrepancy between Affiliate-side statistics and Paynura/Partner records, the records of Paynura and the Partner shall be final and binding, absent manifest error.

6. Payments

6.1 Payout terms

Confirmed Commissions are paid on a monthly basis, subject to:

  • the minimum payout threshold published in the Affiliate dashboard;
  • successful completion of identity, address, and where applicable beneficial-owner verification;
  • valid payment details on file; and
  • compliance, sanctions, and anti-fraud screening.

6.2 Withholding and offset

Paynura may, at its discretion:

  • withhold all or part of a payment where fraud, breach, dispute, regulatory concern, or chargeback risk exists;
  • delay payment pending Partner confirmation, audit, or investigation;
  • offset any sums owed by the Affiliate to Paynura against current or future Commissions; and
  • forfeit unclaimed balances on accounts that remain inactive for 12 consecutive months, subject to applicable law.

6.3 Taxes

All Commissions are stated exclusive of VAT or other applicable taxes. The Affiliate is responsible for issuing valid tax documentation where required and for the correct treatment and remittance of all taxes.

6.4 Currency and fees

Payments are made in the currency selected in the Affiliate dashboard. Currency conversion costs, intermediary bank fees, and payment-provider fees are borne by the Affiliate unless expressly stated otherwise.

7. Affiliate Conduct

Affiliates must operate lawfully, transparently, and in good faith. Without prior written approval from Paynura, the following are strictly prohibited:

  • misleading, deceptive, or unsubstantiated claims about Offers, returns, fees, odds, or benefits;
  • promotion to minors or in any way targeted at minors;
  • promotion in jurisdictions where the relevant Offer is restricted, prohibited, or unlicensed;
  • bidding on Paynura or Partner trademarks, brand terms, typos, or look-alike domains in any paid search or advertising platform;
  • registration of domains, social handles, app names, or usernames containing Paynura or Partner trademarks;
  • spam, unsolicited messaging, mass DMs, or unauthorised email marketing;
  • generation of artificial, incentivised, bot, or non-human traffic;
  • self-referrals, friends-and-family abuse, or coordinated multi-account schemes;
  • use of malware, adware, cookie-stuffing, iframe injection, or any covert tracking technique;
  • any activity that breaches applicable advertising, gambling, financial-promotion, consumer-protection, AML, or sanctions laws; or
  • any activity that, in Paynura's reasonable opinion, may damage the reputation of Paynura, a Partner, or the Platform.

Breach of this Section may result in immediate suspension, termination, forfeiture of unpaid Commissions, and clawback of previously paid Commissions.

8. Partner Terms and Compliance

Affiliates acknowledge that each Partner may impose its own terms, codes of conduct, creative guidelines, and geographic restrictions. Affiliates are responsible for reviewing and complying with these on an ongoing basis.

Paynura is not liable for any Partner's decisions regarding approval, account restriction, Commission calculation, or payment, and provides no warranty as to Partner conduct or solvency.

9. Intellectual Property

All intellectual property in the Platform, including software, content, logos, trademarks, designs, and documentation, is and remains the exclusive property of Paynura or its licensors.

Subject to ongoing compliance with these Terms, Paynura grants the Affiliate a limited, non-exclusive, non-transferable, revocable licence to use approved Paynura and Partner promotional materials solely for the purpose of promoting Offers through the Platform. This licence terminates automatically upon termination of the Affiliate Account or written revocation by Paynura.

The Affiliate shall not modify, reverse-engineer, or create derivative works of any Paynura or Partner materials without prior written consent.

10. Confidentiality

Each party shall keep the other party's Confidential Information strictly confidential and use it only for the purpose of performing its obligations under these Terms. Commission rates, statistics, payout reports, and bespoke commercial terms are deemed Confidential Information of Paynura. This obligation survives termination for 3 years.

11. Data Protection

Paynura processes personal data in accordance with applicable data protection laws, including, where applicable, the EU General Data Protection Regulation (Regulation (EU) 2016/679) and equivalent national legislation.

The Affiliate:

  • warrants that any personal data it collects, processes, or transfers in connection with the Platform is collected lawfully and with all necessary consents and disclosures;
  • shall maintain a compliant privacy notice and cookie policy on all properties used to promote Offers;
  • shall not transfer end-user personal data to Paynura other than via the Tracking Link mechanism; and
  • shall promptly notify Paynura of any personal data breach affecting Platform-related data.

Where Paynura and a Partner exchange data necessary for tracking, attribution, validation, or fraud prevention, each party acts as an independent controller in respect of such data, unless a separate data processing agreement provides otherwise.

12. Anti-Money Laundering, Sanctions and Anti-Bribery

The Affiliate represents and warrants on a continuing basis that it:

  • is not subject to, and is not owned or controlled by any person subject to, any sanctions administered by the EU, UN, UK, US OFAC, or other applicable authority;
  • shall comply with all applicable anti-money laundering, counter-terrorism financing, and anti-bribery laws (including the Irish Criminal Justice (Money Laundering and Terrorist Financing) Acts and equivalent legislation); and
  • shall provide such KYC, source-of-funds, and beneficial-ownership information as Paynura or its Partners may reasonably request.

Paynura may suspend payouts and the Affiliate Account pending the satisfactory completion of any such checks.

13. Suspension and Termination

13.1 By the Affiliate

The Affiliate may close its Account at any time by written notice to Paynura. Pending Commissions, if any and if not subject to investigation, will be paid in the next regular payout cycle following final reconciliation.

13.2 By Paynura

Paynura may suspend or terminate the Affiliate Account at any time, with or without notice, including where:

  • the Affiliate breaches these Terms or any Partner terms;
  • fraudulent, abusive, or suspicious activity is detected;
  • requested verification or compliance information is not provided;
  • the Affiliate becomes insolvent, enters administration, or ceases trading; or
  • continued provision of the Platform to the Affiliate would, in Paynura's reasonable view, expose Paynura or any Partner to legal, regulatory, or reputational risk.

13.3 Consequences

Upon termination:

  • all licences granted to the Affiliate cease immediately;
  • the Affiliate must remove all Paynura and Partner branding, links, and creatives from its properties; and
  • any Commissions linked to breach, fraud, or investigation may be withheld, forfeited, or clawed back.

Sections that by their nature should survive termination (including 9, 10, 11, 12, 14, 15, 16, 18, and 19) shall continue in full force.

14. No Guarantee

Paynura makes no representation or warranty regarding:

  • the volume, quality, or conversion of traffic;
  • approval into any Partner programme;
  • the level of Commissions, if any, that may be earned;
  • the continued availability of any Offer, Partner, or feature of the Platform; or
  • uninterrupted, error-free, or secure operation of the Platform.

The Platform is provided “as is” and “as available” to the maximum extent permitted by law.

15. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Paynura shall not be liable for any indirect, incidental, special, consequential, or punitive damages, loss of profits, loss of revenue, loss of data, loss of goodwill, or loss of opportunity, however arising;
  • Paynura shall not be liable for the acts, omissions, insolvency, or default of any Partner; and
  • Paynura's aggregate liability under or in connection with these Terms in any 12-month period shall not exceed the total Commissions paid to the Affiliate by Paynura in the three (3) months immediately preceding the event giving rise to the claim.

Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by law.

16. Indemnification

The Affiliate shall indemnify, defend, and hold harmless Paynura, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, fines, and expenses (including reasonable legal fees) arising out of or relating to:

  • the Affiliate's promotional activities or use of the Platform;
  • any breach of these Terms or of any Partner terms;
  • any breach of applicable law or third-party rights (including IP and data-protection rights); or
  • any content published or distributed by or on behalf of the Affiliate.

17. Force Majeure

Neither party shall be liable for any failure or delay in performance to the extent caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, governmental action, internet or telecommunications failure, cyber-attack, or denial-of-service event. Payment obligations for Commissions already validated are not excused by this Section.

18. Modifications

Paynura may amend these Terms from time to time. Where changes are material, Paynura will provide reasonable advance notice via the Platform or by email to the address on file. Continued use of the Platform after the effective date of any update constitutes acceptance. If the Affiliate does not accept the updated Terms, its sole remedy is to close the Affiliate Account.

19. General

19.1 Assignment. The Affiliate may not assign or transfer any rights or obligations under these Terms without Paynura's prior written consent. Paynura may assign these Terms to an affiliate or successor in connection with a reorganisation or sale of business.

19.2 Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.

19.3 No waiver. Failure to enforce any provision is not a waiver of the right to enforce it later.

19.4 Entire agreement. These Terms, together with any Offer-specific or Partner-specific terms expressly incorporated, constitute the entire agreement between the parties and supersede all prior discussions and agreements.

19.5 Notices. Notices to Paynura shall be sent to [email protected]. Notices to the Affiliate shall be sent to the email address on file.

19.6 Language. These Terms are drafted in English. Any translation is provided for convenience only; the English version prevails.

20. Governing Law and Dispute Resolution

These Terms, and any dispute or claim arising out of or in connection with them (including non-contractual disputes), are governed by the laws of Slovenia.

The parties shall first attempt to resolve any dispute amicably through good-faith negotiation within 30 days of written notice. Failing resolution, the dispute shall be subject to the exclusive jurisdiction of the courts of Slovenia, save that Paynura may bring proceedings to enforce its intellectual property rights or recover sums due in any competent jurisdiction.

21. Contact

For any questions regarding these Terms, please contact:

Email[email protected]