Privacy Policy

1. About this Privacy Policy

Privacy and security are essential concerns of our program. Paynura appreciates the trust clients have in us when promoting digital wallets and managing their users' networks through our site. Therefore, privacy and data security have a high priority for Paynura. It is of utmost importance to us that you feel safe on our platform. We are firmly committed to processing your data lawfully, fairly, and transparently in full compliance with the EU General Data Protection Regulation.

When you visit our website, and when you use our product, you entrust us with your personal data. Paynura wants to give you the best possible user experience. We want to understand user behavior so that we can improve our product and visitor experience on our site.

Thus, in this Privacy Policy, we transparently inform you which personal data we collect, process, and to whom we might forward it. Besides, we would like to inform you which measures we take to protect your personal data, which rights you have, and to whom you can turn for data protection issues.

The terms used in this Privacy Policy, like “Processing,” “Sensitive data,” or “Controller,” are referred to the definitions of the GDPR.

Paynura is an affiliate program platform offered via its website www.paynura.com (hereinafter referred to as “website” or “platform”), providing services and products related to promoting digital wallets and other services.

2. Applicability

This policy applies to anyone who uses Paynura services, the website, or interacts with Paynura, for example, business partners, interested parties, service providers, etc.

3. Use by Minors

Products and services of Paynura are not directed to people under the legal age (18 years). Only adult persons can open an account with Paynura. Thus, we are not knowingly collecting personal data from children, and we advise all persons under 18 years of age not to transfer any data to us.

4. Responsibility for data processing and contact

Paynura is well aware that protection and careful handling of your personal data is crucial. Thus we will use the personal data provided by you with consent and as it is outlined in this Privacy Policy and in accordance with data protection requirements. Paynura has the responsibility for the processing of personal data in connection with services provided by us.

We have high-security standards, which we implement with all our clients.

If you have any queries about the processing of your personal data and the exercise of your rights under GDPR, our privacy team will assist you.

Please contact us: [email protected]

Please note that for specific requests, we require further identification data from you, so that we can make sure that we are not sharing your information with a third party.

5. Personal data we collect

We process the personal data that we receive from you as our account user and/or our website visitor. Furthermore, we might process the data we collect from business partners.

When using Paynura's services or interacting with Paynura, we might process the following personal data:

Contact data

When creating a new user account or communicating with Paynura, we might collect, for example, first name, last name, address, city, country, website, whatsapp, discord, or telegram contact, telephone number, etc.

Financial data

In the course of transactions, we might process, for example, an email address or bitcoin address associated with your account.

Log data

During activities on the website, we might process, for example, IP address, browser identifier, withdrawal address, computer or mobile device information, frequency, time, operating system, browser type, device type, identification cookies, form data, third-party cookies.

User support

If you contact our support team, we might process different personal data. This is the information you might give to the Paynura support team or any other member of Paynura.

Marketing data

If you visit our website and social media channels, we might process statistical and marketing data.

6. Purpose and legal basis of data processing

All processing is performed under the GDPR. We process your personal data based on the provisions under GDPR. In case Paynura requests the provision of additional data, this will be communicated to you at the point of collecting the personal data.

For the provision of services

We process your personal data where it is necessary to provide and operate the Paynura services you request, including account setup, management, and support. This also includes processing carried out at your request prior to using our services.

To protect legitimate interests

We process your personal data where it is necessary for the purposes of the legitimate interests pursued by Paynura or a third party, except where such interests are overridden by your interests or fundamental rights. These legitimate interests include, for example, ensuring the security of our platform, preventing fraud, and improving our services.

Based on your consent

If you have given us your consent, we will process the data only for the purposes declared in this Privacy Policy. You can withdraw your consent at any time.

With your direct consent we are processing direct marketing and advertising, website analysis, tracking for advertising purposes and recruitment processes.

Does Paynura process sensitive data?

No, generally, Paynura does not process special categories of personal data. According to the GDPR, sensitive data includes data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, as well as genetic and biometric data.

7. Who receives your personal data

The confidentiality of your personal data is essential to Paynura. We will not disclose or sell your data to third parties.

Service providers

We work with a few service providers to which we might transmit personal information. These perform services for us, such as website hosting, data analysis, information technology, and related infrastructure. Service providers may only use this data to the extent necessary to perform services for us or to comply with legal rules.

Business partners

As an affiliate program, we consider providers of the digital wallets our partners. In order to assure the provision of our services, we might transmit personal information to our partners. For example, we might share information and data with Paysafe Group.

Public bodies and institutions

We may share your personal data with governmental or investigative authorities if we are required by law to do so. Such requirements include court orders, subpoenas, and orders arising from legal processes and criminal investigations. We may also disclose your personal data if it is necessary for the prevention, detection, or prosecution of criminal acts.

Other third parties

Paynura might transfer your personal data to any other person, but only with your consent, to provide the services.

8. International data processing

Paynura operates globally; however, personal data is stored and processed within the European Economic Area (EEA). We ensure that all data handling complies with applicable EU data protection standards and is safeguarded in accordance with this Privacy Policy.

For further information, please contact [email protected].

9. Our social media presence

Paynura is present on social media on different platforms, through which we inform our clients, potential clients, and the general public. When you access social media platforms, the general terms and conditions and privacy policies of these operators also apply. We want to point out that user data may also be processed outside the European Union. Paynura does not control the activities of those operators.

Paynura can only process personal data of social media users if they communicate directly with Paynura via such platforms through their social media accounts (e.g., number of visitors, posted articles, likes, direct messages, comments, etc.).

If you want to receive an explanation of the respective processing and the possibilities of objection (opt-out) by providers of social media networks, please check with the respective privacy policies of the providers (see below).

Our social media pages and channels and links to their privacy policies:

10. Retention and deletion periods

We retain your personal data for the duration of your account with Paynura and one year after the termination of our business relationship. Personal data processed by us shall be deleted as soon as they are no longer required, provided that the erasure does not present a conflict with any legal obligation.

11. Your rights and options

Paynura acknowledges the rights (right of access, right of rectification, right to erasure, right to restriction of processing, right to data portability, and the right to object) and options under GDPR.

To exercise one of the rights mentioned above, you can send an email to [email protected].

You have the right to file a complaint with the competent supervisory authority if you evaluate that your rights under GDPR have been violated. In Slovenia, the supervisory authority is the Information Commissioner of the Republic of Slovenia.

Automated decision-making

Paynura does not use personal data for automated decision-making, including profiling within the meaning of Art. 22 GDPR.

Processing for other purposes

As a general principle of Paynura, we only process personal data for the purposes for which they were collected.

12. Declaration of consent

By checking the respective box as a part of the account set-up process or in case of an update after the login into your Paynura account, you confirm that you have read the Privacy Policy and that you agree to the data processing.

You have the right to withdraw your consent at any time via email to [email protected].

13. Personal Data Security

The security of data is fundamental to us, and we are committed to protecting the data we collect. Under GDPR and other standards, we undertake necessary procedures to prevent unauthorized access and the misuse of personal data. For that purpose, we use appropriate procedures to protect and safeguard your personal data. We also use security procedures and all necessary restrictions for accessing and using the personal data on our servers.

14. Links to Other Websites

The Paynura website includes links to other web pages, companies, or persons. We take no responsibility for the privacy policies and content of those websites. The links are meant to be a helpful tool for the user, who might be interested in the source of the information or the organization whose services are mentioned in our news or other content items on our website.

15. Privacy Policy Updates

Paynura has the discretion to change and adapt this Privacy Policy, which also includes the option to add or remove parts of it. Therefore, we invite you to check our Privacy Policy from time to time to stay informed about the changes. Paynura will notify its users about changes in its Privacy Policy via email or account notification only in case of significant changes.

By using the Paynura web page after the policy change, you agree to the changes.